When you send a comment or submit a question to customer service, we collect your company name, full name, email address, and telephone number to help us answer and respond to your inquiry.

We may acquire customer lists from other parties so that we may invite new people to visit ascendentid.com. Our policy is to acquire only lists of people who have indicated that they are willing to receive email offers. Also, each time we send an email offer, we provide people with the opportunity to opt out of receiving future email offers.

We may receive some information about you from other sources and may add it to your account information. For example, we might get your updated address from a shipper or information on your preferences from another website conducting an event with us.

We work with a third party company to assist us in better understanding how people use our site. The information that is collected tells us things like which search engine referred you or how you navigated around our site.

To improve the content on our website. For example, we may use information to find out which parts of our site or our products are visited most often.

For marketing and promotional purposes. For example, we send out offers or email to our customers about products or events that we think may be of interest to them.

Ascendent ID, Inc. may share information when we believe it is necessary to comply with the law or to protect our interests or property. This may include sharing information with other companies, lawyers, credit bureaus, agents or government agencies in connection with issues related to fraud, credit or debt collection.

In the event that some or all of the business assets of Ascendent ID, Inc. are sold or transferred, we generally would transfer the corresponding information about our customers.

You can opt-out of email by clicking on the unsubscribe link at the bottom of any ascendentid.com email. Once you have submitted your email opt-out request you should assume that it has been successfully received and your request is being processed. Please allow us 10 business days from when the request was received to complete the removal.

If you prefer to opt-out by regular mail, you may contact ascendentid.com by phone at 253-238-0740 or by mail at Ascendent ID, Inc.; ATTN: Privacy Master; P.O. Box 7215, Tacoma, WA 98417 to notify us of your request. Again, please allow us 10 business days from when the request was received to process your removal.