Request Technical Support

Return Material Authorization numbers are issued to track and identify equipment sent to Ascendent ID for evaluation/repair. No returns will be accepted without prior authorization. Once we have responded with a Return Material Authorization Number, please carefully pack the items and ship, prepaid and insured, to Ascendent ID. Be sure to clearly mark the RMA number on the package. Once received, Ascendent ID will contact you for authorization for any equipment not covered under warranty.

Return Address:

Ascendent ID

Attn: RMA Department

3640 S. Cedar Street

Suite M

Tacoma, WA  98409

RMA Request

All fields marked with * are required.

Company Name *
First Name *
Last Name *
Email *
Detailed Description of problem *
Return shipping Address
Attention *
Street Address *
City *
State/Province *
Zip/Postal Code *
Code *

(Please enter the text in the image above. Text is not case sensitive.)
Click here if you cannot recognize the code.

Search this site

News & Events